Opening Event

Forum Program

Conference Location: Jazz at Lincoln Center’s Frederick P. Rose Hall, 10 Columbus Circle, New York, NY

Day 1
Day 2

Wednesday, September 18

9:00 AM



Rafat Ali
9:05 AM

Intention Setting Exercise

9:10 AM


9:20 AM

Navigating Global Scale: Opportunities and Challenges for the World’s Largest Cruise Line

9:50 AM

Building a Trusted Consumer Brand

10:20 AM

High Tech Meets High Touch: The New Experiential Playbook

10:30 AM

An Accessible World Is an Inclusive World

10:50 AM

Networking Break

11:20 AM

Sustaining Impact: Private-Public Partnerships and Destination Management

11:45 AM

Charting the Next Phase of Growth and Profits

12:10 PM

Responsible Travel Marketing in the Era of Data, Privacy, and the Always-On Consumer

12:20 PM

Building a Next-Generation Brand: It’s More Than Just a Carry-On

12:50 PM


1:50 PM

Skift Research on Vacation Rentals and Millennial and Gen Z Travelers

2:05 PM

Luxury Travel Welcomes the Subscription Model

2:20 PM

Vacation Rentals: Making Bold Moves to Consolidate Inventory

2:35 PM

Breaking the OTA Rules, One Package at a Time

2:50 PM

Beyond Automation: Understanding AI’s True Power in Travel Marketing


Jeremy Kressmann
3:00 PM

Going Local: Building a Sustainable Workforce

3:15 PM
3:30 PM

The Eco-Lodge Dilemma: Authenticity and Longevity

3:45 PM

Networking Break

4:15 PM

Read My Tweets: What were we Trying to Say?

4:30 PM

Innovation or Disruption: The Pragmatic Realities of Building the Next Generation of Travel Experience

4:45 PM

Rethinking Loyalty and Innovating With Confidence

4:55 PM

Navigating the Economics of the World’s Largest Airline

5:20 PM

OTA Innovation: Strategic Shifts in the Market and What’s Next for

6:00 PM

Cocktail Reception

Thursday, September 19

9:00 AM


9:35 AM

Financial Leadership: How Marriott Is Competing Globally and Scaling Its Brands

10:00 AM

Sponsored Session: Coming Soon

10:15 AM

Striving for Simplicity and Consistency

10:40 AM

Networking Break

11:15 AM

Hospitality Transformed: Defining the Future of Wellness

11:35 AM

Sponsored Session: Coming Soon

11:50 AM

The Future Does Not Fit in the Containers of The Past

12:10 PM

Airbnb Gets Serious About Hotels (With Hotel Tonight)

12:35 PM

An Aviation Icon’s Journey to Transform America’s Railroad