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Have questions?

We’ve got answers

How do I register?

You can register and pay for your ticket via credit card online here.

What’s included in my ticket?

By purchasing a ticket you have access to all speaker sessions, the Opening Event (separate sign-up required, space is limited), breakfast, lunch, networking events, and the mobile app.

Can I share my ticket with someone?

No, one ticket is issued to one person, which gives that one person access to Skift Global Forum over the full two days. No exceptions.

What if I want to pay via invoice?

We recommend paying by credit card if possible, but we are able to issue an invoice if needed. Email [email protected] to request to pay via invoice/wire transfer. Please note, we cannot register you for the conference before we receive payment.

Can I register more than one person at a time?

Yes! After you enter information for the first guest and click “Continue,” you’ll be brought to a page that asks, “Will you be registering any other attendees for this event?” If you select “Yes” you’ll be able to enter another guest’s registration information. You’ll then have the option to add an additional attendee, and so on. When you are finished adding registrants, click “Continue” to be brought to the payment page where you can pay for all tickets at once.

How do I use a promotional code?

If you have and would like to use a code, please click “Register Now.” Fill in all of the contact information and enter your discount code in the “Promo Code” section. Please note: all ticket sales are final — no discounts or promotions can be retroactively added.

I’m having trouble with registering (my payment isn’t going through, my internet went down midway through, etc.) — what do I do?

Please email [email protected] detailing the issue. We will get back to you as soon as possible and assist in registration.

I need an official invitation letter for my visa application, what do I do?

Email [email protected] and we’ll send one along to you.

How is my registration confirmed?

After you register for the event, an email with be sent to the email address you provided confirming your registration.

I can no longer attend. Can I get a refund?

Unfortunately all sales are final ad we cannot offer refunds — no exceptions. We are however able to transfer your ticket to someone else. Please see below.

Can I transfer my ticket to someone else if I can no longer attend?

Yes definitely! To transfer your ticket, please email [email protected] with the subject line “Ticket Transfer Request.” Please provide the original ticket holder’s first and last name, and the following information on the new attendee: email, first name, last name, company, job title, industry, and country.

What is the dress code?

Business casual, no suits or ties required!

How come I haven’t received a physical ticket or conference badge in the mail yet?

We don’t send out physical tickets. You’ll be able to check in and get your event badge on-site at the Opening Event or at the conference.

Do you issue press passes?

Yes. We have an extremely limited number of press passes. If interested, please email [email protected] and submit your most recent bylines for consideration.

Do you have a hotel block?

Yes! Details to be released soon.

My CEO is fab. How can I submit him or her as a speaker?

We don’t accept speaker nominations. All of our speakers are selected based on the needs of our editorial staff.

My company is interested in being a sponsor. Who can I chat with?

Please email [email protected] and you’ll be connected with someone on our sales team. We have sponsorship options and also offer custom solutions to get your brand in front of our audience.

Can I volunteer at this event?

This depends on our needs. Email us at [email protected] if you are interested.

You still haven’t answered my question.

Please email [email protected] for any and all remaining questions.

New York City